Credit One Bank Careers

Customer Service Representative, Correspondence in Las Vegas, NV at Credit One Bank

Date Posted: 6/21/2018

Job Snapshot

Job Description

Position Summary

Processes a high volume of customer contacts via inbound telecommunications network and mail.


Summary of Essential Job Functions

  • Understands the procedures and policies involved in the customer service process.
  • Receives and responds to verbal and written commands from supervisory personnel.
  • Demonstrates customer service skills.
  • Performs other duties as assigned.

Job Requirements

Position Requirements

Proven verbal and written communications skills in a fast paced, high volume telephone and/or correspondence environment. Excellent listening and problem resolution skills. Research ability and attention to detail is required. Good interpersonal skills. Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint). Must be highly flexible and quality focused. Must be a self-starter and work within the team dynamic.





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