Credit One Bank Careers

Systems Administrator III (Windows) in Las Vegas, NV at Credit One Bank

Date Posted: 4/13/2018

Job Snapshot

Job Description

The Windows Systems Administrator III will play a technical leadership role in a 24x7 highly-available production environment. The ideal candidate will be self-motivated and articulate, recognized as an expert with Microsoft operating systems (Server 2003, 2008R2 and 2012), related software technologies, and have a proven history of using administrative tools and automating routine administration tasks.

 

Day-to-day responsibilities include:

  • Must be able to work independently to troubleshoot, perform root cause analysis, identify and isolate technical issues.
  • Must be willing to take ownership of the issue analysis and resolution efforts and commit to "doing what it takes" to resolve technical issues regardless of the effort or timeframe required. Triaging as necessary for production, QA & development environments.
  • 6+ years overall experience with at least the last 2 years focused on providing technical support across a broad range of Microsoft technologies.
  • Mentor SA1 & SA2 through leadership and setting positive examples.
  • Capable of performing design, test and implementation of complex technical solutions and architecture.
  • Ability to lead and manage system initiatives and new projects.
  • Troubleshooting issues related to production systems, triaging as necessary for production, QA & development environments.
  • Work with external vendors/consultants to diagnose complex problems and drive resolution.
  • Resolve errors and alarms quickly and provide timely escalation.
  • Complete tasks required to maintain service levels and availability of all site features and functions.
  • Help define and support process improvements.
  • Full-time position with on-call duties.

Job Requirements

Job Requirements:

  • 6+ years work experience as Windows Server Administrator.
  • Must have experience implementing and managing 100+ server environments (with server-class hardware and peripherals), located in multiple datacenters.
  • Expert understanding of and experience with Microsoft operating systems, Active Directory & Domain architecture, NTFS permissions, DNS, OS security, and systems patching.
  • Expert understanding of and experience with IIS, Microsoft Exchange and/or Microsoft SQL.
  • Strong understanding of networking - routing, subnets, UDP, TCP, IP and VLANs.
  • Strong scripting skills - PERL, batch, shell and/or VB.
  • Strong experience with NAS and/or SAN.
  • Strong experience with virtualization technologies - preferably VMware.
  • Strong experience with implementing and using systems monitoring software (e.g. SolarWinds Orion, ScienceLogic EM7, etc.).
  • Must have experience with defining or testing disaster recovery strategies.
  • Must have strong communication skills and ability to work individually, within a team, with other groups and with customers.
  • Strong ability to manage vendor relationships including contracts, negotiations, and service levels.
  • Must have ability to communicate complex technical problems concisely and professionally to technical and non-technical audiences.
  • Proven problem solving skills with an emphasis on quick problem resolution.
  • Ability to work on many tasks simultaneously in a high-pressure environment.
  • Understanding and experience architecting Exchange 2010 or newer.
  • Experience working in a multi-server environment is required with knowledge of clustering technologies and strategies.
  • Previous experience with providing support for remotely connected customers and the associated technologies (e.g., Citrix, Cisco) is required.
  • Understanding of or experience supporting web servers.
  • Understanding of or experience with backup software and recovery strategies.
  • Understanding of or experience supporting .NET applications.
  • Understanding of or experience supporting Oracle or other database platforms.

Physical requirements include:

  • Lifting up to 75lbs as required, ability to relocate and move servers and network equipment.
  • Ability to bend, stretch, kneel to perform cable management. This requires tedious detail to properly install, label and appropriately route network cables. Must adhere to datacenter cabling guidelines.
  • Moves / Adds / Changes - moves of computers when necessary.
  • Individuals must be able to physically lift, bend and crawl under desks.

Education:


Bachelors in an engineering discipline or Technical certification in Windows Server 2008/2012 Administration or equivalent work experience. Microsoft certifications are highly desirable.