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Credit One Bank Careers

Vice President, Risk Fraud in Las Vegas, NV at Credit One Bank

Date Posted: 11/28/2018

Job Snapshot

Job Description

One of America's leading issuers of VISA® and MasterCard® credit cards located in Las Vegas Nevada is seeking highly qualified risk professionals. We provide credit cards to individuals who have been historically overlooked by other banks because of their less than perfect credit. With millions of people carrying our credit card, we pride ourselves on excellent customer service and an array of credit card products with innovative features.

 

Our client is ramping up the Fraud Risk group, and we are helping them to identify a number of candidates, with the senior-most person to be the VP Fraud Risk. 

The VP Fraud Risk will be responsible for leading all strategy for fraud prevention and be responsible for fraud analytics.  Heading a department of 6, the VP Fraud Risk will lead efforts to lower rates of acquisitions fraud, payments fraud, and transaction fraud.

 

This individual will work with internal and external business partners on the implementation of business plans, models, and strategies and is responsible for coordinating interaction, communication, processes and activities that deliver on strategies, goals, products and services relating to bank fraud policy, risk management, monitoring, and detection operations.

 

Responsibilities:

  • Manage day to day activities for Fraud. Establish Fraud thresholds, understanding the environment in which fraud operates in and quantifying the rate of loss in relation to what is acceptable.
  • Integrate industry best practices and identify/develop leading edge fraud solutions.
  • Coordinate building of fraud risk models from development to execution.
  • Establish Fraud performance criteria for successful programs.
  • Ensure the end to end fraud strategy is in-line with overall fraud risk priorities and addresses current and future concerns while delivering a world class client experience
  • Review and control 3rd party and internal costs attributed to Fraud. Control Fraud oriented operational costs and support the overall P&L management.
  • Develop and manage performance management routines with internal and external Fraud operations.
  • Continuously optimize fraud operations in all channels (mobile, online, call center, and mail).
  • Direct fraud process and technology initiatives/programs to deliver and optimize an overall positive customer experience while minimizing fraud losses.
  • Organize and facilitate Fraud customer complaint resolution.
  • Manage fraud volume forecasting, controls, and reporting for all channels.
  • Support strategic and operational planning
  • Establish fraud controls for new products and services and emerging channels.
  • Partner and collaborate with customer service, compliance, Risk, and IT teams.

 

Job Requirements

Requirements/Qualifications:

  • Must have 5+ years of experience in fraud, operational & credit risk experience in Retail/Commercial Banking and preferably credit card.
  • Experience in identifying and preventing application, transaction, and payment fraud.
  • Experience in using fraud risk models, algorithms or scorecards.
  • Detailed technical understanding of Mobile Banking, Online Banking & Payment Card technologies, and the key risks associated with these new and emerging channels
  • A track record of overseeing delivery of technology based solutions in the cyber/digital enabled environment. Experience in the areas of developing and implementing fraud prevention, monitoring, and detection programs in online banking and call center environments.
  • Demonstrated track record in defining, implementing, and managing business models and processes.
  • Demonstrated expertise managing 3rd party operations, vendors and technology providers.
  • Working knowledge in all aspects of the systems development life cycle and project life cycle.
  • Excellent service, presentation and negotiation skills are essential.
  • Experience in executive level reporting on strategic initiatives.
  • Strong leadership skills with ability to motivate cross-functional teams to meet tight deadlines.
  • Ability to develop strong relationships with business and IT leadership, and with other key support areas.
  • Ability to create and manage project and area budgets.
  • Must comply with all regulatory requirements and remain in good standing with regulatory agencies.

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